Contact the ROAS Tool Kit Team

Have a question about the ROAS Toolkit? Whether you are evaluating the plugin before buying, need technical support for your server-side setups, or want to discuss a custom feature, we are here to help.

Contact Support

Get in Touch For direct support, licensing inquiries, or technical assistance, please email us at: [email protected]

We aim to respond to all technical and sales inquiries within 24 business hours.

Support Guidelines To help us resolve your technical queries as quickly as possible, please include the following details in your email if you are troubleshooting an issue:

  • WordPress & PHP Versions: (e.g., WordPress 6.x, PHP 8.2)
  • Tracking Environment: Let us know if you are troubleshooting standard client-side tags, server-side Google Tag Manager (sGTM), or a specific platform’s Conversion API (CAPI).
  • Error Logs: If you are experiencing server-side deduplication or feed generation issues, pasting the relevant error snippet saves a massive amount of back-and-forth.
  • License Key: Please provide your active license key so we can prioritize your ticket.

Please note: We provide comprehensive support for the plugin’s native code and core integration features. We cannot natively rebuild or debug external, highly customized third-party server containers or custom JavaScript variables.

 

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